Shipping policy

Pre-Orders:
A pre-order occurs when we have incoming stock that has not yet reached our fulfilment centres. You can still order these products and we will ship your order as soon as stock arrives. This is usually on, or close to the specified date on the product page.

Shipping and Delivery:

  • Orders typically ship within 1 to 3 business days.
  • Delivery within Canada usually takes 2 to 8 business days after dispatch.
  • We use Apple Express, Canada Post and UPS for Canadian orders.

Shipping rates vary depending on your postal code:

Shipping Method & Area
 Order Under $100
 Order $100 or Over
Inner City
 $9.95
 $4.95
Suburban
 $14.95
 $9.95
Atlantic Canada & regional areas
 $24.95
 $19.95

Not sure which area you're in? Enter your address and postal code at checkout, your shipping cost will be calculated at checkout.

Important Notes:

  • Shipping timeframes are based on the advertised dispatch date. For pre-orders, the dispatch date is approximate and shown on the product page.
  • During sales and peak periods, expect extended dispatch times.

Shipping Protection:
Shipping Protection guarantees replacement if your order is confirmed lost or stolen by the courier. If you decline Shipping Protection, we cannot guarantee replacement for lost or stolen orders. You can apply Shipping Protection at checkout.